Value creation

Empowered people

The success of our business is directly linked to the expertise and well-being of our workforce. We aim to provide an entrepreneurial and inspiring environment that attracts (young) professionals with a focus on identification and the pursuit of new commercial opportunities that support our growth strategy. The continuance of that success lies in maintaining high ethical standards across our business and with all our stakeholders.

People development

We stimulate our people to take initiative and encourage them to act as pioneers and entrepreneurs. To ensure a high-quality working environment, we provide direct access to senior management, encourage employees to speak their minds, and inform and consult with them on key developments regularly.

Talent development

We identify the next generation of leaders through our B&S Academy, focusing on the right intellect and fit. We train and develop them with future leadership roles in mind and offer internal training, and access to external management programs and Master’s programs in their area of expertise. Through this program we have developed an entrepreneurial and highly motivating management culture throughout the Group, evidenced by a vast majority of current management that started their careers with us.

Inclusion

We also work to improve inclusion in the societies in which we operate. For example, we support ‘local first’ initiatives at our operations in Mali. At our logistics operations in the Netherlands we provide guided work placements to people with a distance to the labour market. In our food distribution services, we work with local food banks to ensure that food items that can no longer serve commercial purposes but are still fit for consumption are distributed to those in need.

Our recruitment policy is primarily aimed at young professionals, typically recruited straight from university. We maintain close relationships with universities and select business schools, and provide guest lectures, career days, internships and dedicated learning projects that add value to academic programs. This also helps us identify, attract and select talent early on.

Safety in the workplace

We are committed to keeping our employees safe and secure and providing an environment that is free from discrimination, harassment and victimisation and in which everyone is treated equally. The safety of our employees in our warehouses, in operational activities and at our operations in higher risk areas (related to our activities in remote markets) is crucial. The ongoing development and implementation of our safety policy is the responsibility of the S&S department. They are committed to safety management, security management and integrity & review, and work to guarantee safety in the workplace.

Cyber security

We focus on ensuring that appropriate privacy and information security controls are in place to safeguard critical business and personal information. We respect the personal information of our people and our customers, and take steps to protect it from loss, misuse or alteration from technical measures, for example by using firewalls, intrusion detection and prevention systems, as well as passwords and encryption. Organisational measures contain training staff on cyber security, identifying data incidents and risks, and restricting staff access to personal information.

Business ethics

We maintain credibility with our stakeholders by realising our commitments, acting with honesty and integrity, and pursuing our company goals ethically and professionally.

We have strict Know Your Relations (KYR) procedures in place when accepting new customers, suppliers and other business relations. We have anti-bribery, anti-corruption and anti-money laundering (AML) policies in place that apply to all our staff, and we expect our suppliers, customers and business partners to adhere to the same standards.

We have been a member of the UN global compact (UNGC) since 2010, highlighting our commitment to the 10 universally accepted principles in the areas of human rights, labour rights, the environment and anti-corruption. As a signatory, we submit a communication on progress to the UNGC on an annual basis.

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