OUR CENTRALISED APPROACH
The compliance function at Group level is organised in subsections, focussing on supplier and customer acceptance procedures, export controls, customs, tax, data protection and more general legal matters, such as intellectual property. On a segment basis, the compliance function is responsible for customs, quality control and food safety requirements. We invest substantial time and resources in ensuring that compliance is top-of-mind within our organisation and managed to high standards, and we provide our employees with compliance training throughout all segments.
Our status as an Authorised Economic Operator in the Netherlands makes us a trusted party and partners know we comply with applicable customs requirements. We are subject to the Union Customs Code, an EU regulation that provides rules on and procedures for goods that are brought into or are taken out of the customs territory of the EU. We regularly perform self-assessments and have external audits conducted to check compliance with the requirements for being an Authorised Economic Operator.
We have a procedure in place for accepting new customers, suppliers and other business relations.
KNOW YOUR RELATIONS
We adhere to various sets of rules and regulations, such as export control regulations, Anti Money Laundry (AML) and anti-bribery rules and regulations. We have a procedure in place for accepting new customers, suppliers and other business relations. Once relationships are established, we continue to monitor compliance on an ongoing basis. Our existing business relations are screened automatically per our compliance standards once every two weeks with our compliance and risk management tool.
FOCUS ON FOOD SAFETY
We adhere to strict food safety standards. Our ISO 22000 certification and implementation of the Hazard Analysis and Critical Control Point system (HACCP) allow us to demonstrate to our customers around the world that we meet internationally accepted food safety standards. We are subject to the supervision of the Netherlands Food and Consumer Product Safety Authority (NVWA) which performs audits of our compliance with the HACCP system. In addition, we are approved by the U.S. Army Public Health Command which allows us to supply U.S. Army caterers as well as an officially registered supplier at the United Nations Global Marketplace, the common procurement portal of the United Nations system of organisations.